Connect your ViSoft Premium USB Dongle to one of the USB ports on your computer. Start the program with double-clicking on ViSoft Premium icon.
When you do so for the first time program needs to be activated. Activation process will be completed online. In case that is not possible you’ll see an activation screen. Enter your name, company, customer ID number and e-mail address. You can find your customer ID number on an invoice you received from ViSoft GmbH. Activation code can be obtained in different ways:
Online activation: click button Get Code Online.
By e-mail: click button by E-Mail; your email client will generate a message with activation request for lizenz@visoft.de – send it and you will receive an activation code as a reply to your message.
By fax: click button by Print / Fax and send printed page to fax number +49 7031 / 49165-79. You will receive the activation code by fax or e-mail.
By phone: call ViSoft technical support on 0049 70 31-49 165 97, 0049 70 31-49 165 98 or 0049 70 31-49 165 99. USA customers please call 843 6814034.
If automatic activation failed you need to enter the activation code manually. Valid activation code turns green while invalid turns red. Click on OK button. In case your activation code is invalid please contact ViSoft technical support.
If you purchased additional ViSoft modules like ViSoft Live, Spectrum or Photo Tuning you’ll need to activate them separately.
The activation code depends on the hardware configuration and is therefore different on every computer. You’ll also need to re-activate the program in case you replace the hardware components of your computer.
